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If you are a SuiteCRM owner, you can provide users with field-level access in your CRM through SuiteCRM Field Level Access Control. Our plugin enables the admin to display only relevant field data to users who have been assigned roles.

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#5330 - Bug in Version 1.3.20 no access on create new data

Open Bug? created by jasminkreutz Verified Purchase 2 weeks ago

Hallo dear support,

We have Suitecrm 7.14.2 running and since we have had problems with the database (ticket #5205) I got as solution the Version 1.3.20 that seemed to work just fine with the new Suitecrm. Most of the funktions work as expected, but i found a function that seems to be broken. And that function is really important for us.

Szenario: I am in the module targetlist. I choose any targetlist and open it, to see the data. Now I want to add an account. Therefor i go down to the accounts subpanel and choose "select" A new window opens where i see all my accounts. But I do not choose an account instead I click on "create Account" (inside the search pupup) The subpanel with the basic account informations pops up and every field (name, website, address, phone... etc) has the label "NO ACCESS". but i should have the access.... after all i am creating a new one.. This bug was definately not there in the 1.3.19 so it must be something new.

This problem is not located in a special module, but in the function: fast creation inside the search window. So when ever I click on "create XXX" inside the search, I got these odd reaktion.

Any advide? Best Greetings!

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  1. Biztech member avatar

    AppJetty Provider Affiliate

    2 weeks ago

    Hello Jasmin,

    Thank you for reaching out to us regarding this issue. We truly appreciate your feedback.

    We understand the importance of resolving this matter promptly. Our team will thoroughly investigate the reported problem and work diligently to provide you with the best possible solution. Rest assured, we will keep you informed of any progress or updates via email as soon as possible.

    Thank you for your patience and understanding as we address this issue.

    Best regards, AppJetty Support

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