by diligent

Server-side synchronization between SuiteCRM and Microsoft Exchange

Free 30 day trial
Try it Now

#190 - Trouble exchange connection

Closed General Question created by squestel 4 years ago


I have trouble with my exchange connection, I enter my exchange email address, and exchange password, but I keep getting this message :

Exchange connection: 1. TestMethods.CheckExchangeStatus: The account does not have permission to impersonate the requested user.

  1. diligent member avatar

    diligent Provider Affiliate

    3 years ago


    This error means you specified a user credential in the settings which doesn't have impersonation rights. You can do two things. The first one is configure the impersonation to that user. It could be difficult. The second (and easier solution) is delete the exchange user credentials form the settings. In this case every user will sign in with their own credentials.

    Thank you.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...