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#1166 - Not syncing properly

Closed Installation created by keithvo 2 years ago


My connections are ok from the dashboard and the folders appear in outlook but my Opportunities are not showing up and my Accounts show as my Contacts and if I add an account it doesn't sync?

I'm using SuiteCRM Version 7.10.4

Thank you.
Keith Nelson

  1. diligent member avatar

    diligent Provider Affiliate

    2 years ago

    Dear Keith,

    These issues could happen for several reasons. First we need to check the log files, to be sure there isn't any errors in the background.
    Please send us the SweeterSync's log file (located: C:\Program Files (x86)\diligent\SweeterSync) and the suitecrm log file (located: suitecrm home folder) to our email address:

    Thank you,
    diligent Team

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