by diligent

Server-side synchronization between SuiteCRM and Microsoft Exchange

Free 30 day trial
Try it Now

#1166 - Not syncing properly

Closed Installation created by keithvo a year ago

Hello,

My connections are ok from the dashboard and the folders appear in outlook but my Opportunities are not showing up and my Accounts show as my Contacts and if I add an account it doesn't sync?

I'm using SuiteCRM Version 7.10.4

Thank you.
Keith Nelson

  1. diligent member avatar

    diligent Provider Affiliate

    a year ago

    Dear Keith,

    These issues could happen for several reasons. First we need to check the log files, to be sure there isn't any errors in the background.
    Please send us the SweeterSync's log file (located: C:\Program Files (x86)\diligent\SweeterSync) and the suitecrm log file (located: suitecrm home folder) to our email address:
    suitecrm@dtbc.eu.

    Thank you,
    diligent Team

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...