by CRM Ninjas

SuiteCRM and Twilio SMS Ninja creates a connection between SuiteCRM and Twilio that enables your business to send realtime mobile messages, and mass text messages to your Leads and Contacts in SuiteCRM. This tool also gives you the ability to preset when messages go out to your Leads and Contacts in CRM.

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#852 - Not working With suit CRM customer portal wp add-on

Open Bug? created by pixxmedia 2 years ago

I have already plugin with customer portal WP it working fine but when I have check add and Plugin then it is not able to verify key it stuck with customer portal

  1. pixxmedia member avatar

    pixxmedia

    2 years ago

    I am using suit CRM 7.8.8 PHP 5.6 It not problem with suit CRM customer portal when i have install new add crm set up on and just check but it not working

  2. pixxmedia member avatar

    pixxmedia

    2 years ago

    log get in log file as

    Wed Jan 3 12:33:47 2018 [19607][1][FATAL] Caught settingsException ('Data missing')
    settingsException 'Data missing' in /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/rolus_Twilio_Account_sugar.php(112)

    0 /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/fetch_verified_numbers.php(22): rolus_Twilio_Account_sugar->getClient()

    1 /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/index.php(32): require_once('/var/www/html/c...')

    2 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(761): include_once('/var/www/html/c...')

    3 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/views/view.classic.php(74): SugarView->includeClassicFile('modules/rolus_T...')

    4 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(169): ViewClassic->display()

    5 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(371): SugarView->process()

    6 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(318): SugarController->processView()

    7 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/SugarApplication.php(105): SugarController->execute()

    8 /var/www/html/checksolkioa.crm.nadsoftpro.info/index.php(52): SugarApplication->execute()

    9 {main}

    Wed Jan 3 12:33:47 2018 [19607][1][FATAL] Caught settingsException ('Cannot connect to Twilio')
    settingsException 'Cannot connect to Twilio' in /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/fetch_verified_numbers.php(24)

    0 /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/index.php(32): require_once()

    1 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(761): include_once('/var/www/html/c...')

    2 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/views/view.classic.php(74): SugarView->includeClassicFile('modules/rolus_T...')

    3 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(169): ViewClassic->display()

    4 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(371): SugarView->process()

    5 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(318): SugarController->processView()

    6 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/SugarApplication.php(105): SugarController->execute()

    7 /var/www/html/checksolkioa.crm.nadsoftpro.info/index.php(52): SugarApplication->execute()

    8 {main}

    Wed Jan 3 12:33:47 2018 [19607][1][FATAL] Caught settingsException ('Data missing')
    settingsException 'Data missing' in /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/rolus_Twilio_Account_sugar.php(112)

    0 /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/fetch_usage_records.php(21): rolus_Twilio_Account_sugar->getClient()

    1 /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/index.php(38): require_once('/var/www/html/c...')

    2 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(761): include_once('/var/www/html/c...')

    3 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/views/view.classic.php(74): SugarView->includeClassicFile('modules/rolus_T...')

    4 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(169): ViewClassic->display()

    5 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(371): SugarView->process()

    6 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(318): SugarController->processView()

    7 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/SugarApplication.php(105): SugarController->execute()

    8 /var/www/html/checksolkioa.crm.nadsoftpro.info/index.php(52): SugarApplication->execute()

    9 {main}

    Wed Jan 3 12:33:47 2018 [19607][1][FATAL] Caught settingsException ('Cannot connect to Twilio')
    settingsException 'Cannot connect to Twilio' in /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/fetch_usage_records.php(23)

    0 /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/index.php(38): require_once()

    1 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(761): include_once('/var/www/html/c...')

    2 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/views/view.classic.php(74): SugarView->includeClassicFile('modules/rolus_T...')

    3 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(169): ViewClassic->display()

    4 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(371): SugarView->process()

    5 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(318): SugarController->processView()

    6 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/SugarApplication.php(105): SugarController->execute()

    7 /var/www/html/checksolkioa.crm.nadsoftpro.info/index.php(52): SugarApplication->execute()

    8 {main}

    Wed Jan 3 12:35:50 2018 [19710][1][FATAL] Caught settingsException ('Data missing')
    settingsException 'Data missing' in /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/rolus_Twilio_Account_sugar.php(112)

    0 /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/fetch_verified_numbers.php(22): rolus_Twilio_Account_sugar->getClient()

    1 /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/index.php(32): require_once('/var/www/html/c...')

    2 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(761): include_once('/var/www/html/c...')

    3 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/views/view.classic.php(74): SugarView->includeClassicFile('modules/rolus_T...')

    4 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(169): ViewClassic->display()

    5 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(371): SugarView->process()

    6 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(318): SugarController->processView()

    7 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/SugarApplication.php(105): SugarController->execute()

    8 /var/www/html/checksolkioa.crm.nadsoftpro.info/index.php(52): SugarApplication->execute()

    9 {main}

    Wed Jan 3 12:35:50 2018 [19710][1][FATAL] Caught settingsException ('Cannot connect to Twilio')
    settingsException 'Cannot connect to Twilio' in /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/fetch_verified_numbers.php(24)

    0 /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/index.php(32): require_once()

    1 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(761): include_once('/var/www/html/c...')

    2 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/views/view.classic.php(74): SugarView->includeClassicFile('modules/rolus_T...')

    3 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(169): ViewClassic->display()

    4 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(371): SugarView->process()

    5 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(318): SugarController->processView()

    6 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/SugarApplication.php(105): SugarController->execute()

    7 /var/www/html/checksolkioa.crm.nadsoftpro.info/index.php(52): SugarApplication->execute()

    8 {main}

    Wed Jan 3 12:35:50 2018 [19710][1][FATAL] Caught settingsException ('Data missing')
    settingsException 'Data missing' in /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/rolus_Twilio_Account_sugar.php(112)

    0 /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/fetch_usage_records.php(21): rolus_Twilio_Account_sugar->getClient()

    1 /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/index.php(38): require_once('/var/www/html/c...')

    2 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(761): include_once('/var/www/html/c...')

    3 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/views/view.classic.php(74): SugarView->includeClassicFile('modules/rolus_T...')

    4 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(169): ViewClassic->display()

    5 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(371): SugarView->process()

    6 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(318): SugarController->processView()

    7 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/SugarApplication.php(105): SugarController->execute()

    8 /var/www/html/checksolkioa.crm.nadsoftpro.info/index.php(52): SugarApplication->execute()

    9 {main}

    Wed Jan 3 12:35:50 2018 [19710][1][FATAL] Caught settingsException ('Cannot connect to Twilio')
    settingsException 'Cannot connect to Twilio' in /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/fetch_usage_records.php(23)

    0 /var/www/html/checksolkioa.crm.nadsoftpro.info/modules/rolus_Twilio_Account/index.php(38): require_once()

    1 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(761): include_once('/var/www/html/c...')

    2 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/views/view.classic.php(74): SugarView->includeClassicFile('modules/rolus_T...')

    3 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/View/SugarView.php(169): ViewClassic->display()

    4 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(371): SugarView->process()

    5 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/Controller/SugarController.php(318): SugarController->processView()

    6 /var/www/html/checksolkioa.crm.nadsoftpro.info/include/MVC/SugarApplication.php(105): SugarController->execute()

    7 /var/www/html/checksolkioa.crm.nadsoftpro.info/index.php(52): SugarApplication->execute()

    8 {main}

    Wed Jan 3 12:37:18 2018 [19808][1][FATAL] Query Failed: CREATE TABLE sp_sms_log (id char(36) NOT NULL ,name varchar(255) NULL ,date_entered datetime NULL ,date_modified datetime NULL ,modified_user_id char(36) NULL ,created_by char(36) NULL ,description text NULL ,deleted bool DEFAULT '0' NULL ,assigned_user_id char(36) NULL ,reference_id varchar(100) NULL ,subject varchar(255) NULL ,too text NULL ,message text NULL ,date_sent datetime NULL ,status varchar(100) NULL ,direction varchar(100) DEFAULT 'outgoing' NULL ,destination varchar(100) NULL ,origin varchar(255) NULL ,url varchar(255) NULL ,account varchar(255) NULL ,need_sync bool DEFAULT '0' NULL , PRIMARY KEY (id)) CHARACTER SET utf8 COLLATE utf8_general_ci;: MySQL error 1050: Table 'sp_sms_log' already exists
    Wed Jan 3 12:37:26 2018 [19808][1][FATAL] ERROR: rmdir_recursive(): argument cache/upgrades/temp/z7sQdb is not a file or a dir.

  3. CRMNinjas member avatar

    CRM Ninjas Provider Affiliate

    2 years ago

    Hello,

    Are you having an issue getting passed the license key portion?

  4. pixxmedia member avatar

    pixxmedia

    2 years ago

    no

  5. CRMNinjas member avatar

    CRM Ninjas Provider Affiliate

    2 years ago

    Hi,

    We have escalated your case to support. You will receive an email from our support team. Thanks!

  6. pixxmedia member avatar

    pixxmedia

    2 years ago

    Now got 500 error code for validating licence key

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