by lvanderzande

Sugar Sweet CRM - SuiteCRM Outlook Add-in. Supports Mac OS / Windows / Browser (IE, Chrome, Edge, Safari). Quickly Create Contacts/Leads/Prospects from inside Outlook. Archive Files/Emails to Contacts and Leads. More to come! (If you have any use requests please email me at lvanderzande@cognitusconsulting.com)

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#1875 - Trying to start my free trial, but cannot even find the download file.

Closed Installation created by LeeAnnBonds 8 months ago

4/4/19 set up to start free trial. Using Outlook for Windows, part of my Office 365 subscription but NOT Web Outlook. Hitting dead ends everywhere. Can't find download file/install file. All instructions refer to buttons not available to me. Ready to give up before I start.

  1. lvanderzande member avatar

    lvanderzande Provider Affiliate

    8 months ago

    Hi LeeAnnBonds,

    Do you have this button?
    Get Add-ins
    "Get Add-ins" inside the Home Ribbon?

    From there you can use the manifest.xml URL which is provided inside the Install Guide.

    Thanks,

    Lars

    • LeeAnnBonds member avatar

      LeeAnnBonds

      8 months ago

      I can add the Get Add-ins button but it remains grayed-out

    • lvanderzande member avatar

      lvanderzande Provider Affiliate

      8 months ago

      Hi LeeAnnBonds,

      What version of Outlook are you using?

      If you'd like to setup a meeting where you can screen share, I'd be more than happy to help you further.

      Thanks,

      Lars
      lvanderzande@cognitusconsulting.com

    • LeeAnnBonds member avatar

      LeeAnnBonds

      8 months ago

      Hi Lars, I'm using Outlook in Microsoft 365 subscription. It's version 1903.

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