by CRM Ninjas

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#2611 - I cannot get support for Customer Support Ninja?

Open Bug? created by sandstone Verified Purchase 9 months ago

I am trying to get support for the last 3 weeks without a response. Email, ticket update. So I have no other choice other than opening a ticket than cancel my monthly subscription I am paying for the last year.... one I cannot use because of the followint issues

My license disables itself.
The module's CSS breaks the "contacts" -> filter modal popup
Under the latest CRM the labels get broken upon install and nor language nor js file or quick repairs help the issue.
I was told that the fix for that wasn't in the latest release, but the latest release is still the same on SuiteCRM store.

At this point I am paying a monthly fee for a module I cannot even install because it breaks the following.

I have sent several mails to your support address. This is my last try.

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