by Blackant Solutions

To view an uploaded document in SuiteCRM, the user has to download the document from SuiteCRM to the local machine and then the user has to open the document using an application. If the application to view the document is not available, the user has to find and Install it. We ease this process by introducing – Preview Document for SuiteCRM

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#902 - Support for customised document module

Closed General Question created by alantan Verified Purchase 2 years ago

Hi, may I know if Preview Document is supported for the Document module that has slight alterations (added/removed fields)?

  1. blackant member avatar

    Blackant Solutions Provider

    2 years ago

    Field alterations dont affect the module. We get the document URL to preview the document.

    If you face any issue, we can help you fix it.

    Thanks,
    Natty Support

  2. alantan member avatar

    alantan Verified Purchase

    2 years ago

    Hi Nattyant, I just purchased and installed it. However I am unable to see the preview document logos on my modules. Could you please assist me on this?

  3. blackant member avatar

    Blackant Solutions Provider

    2 years ago

    Sure. Can you share your CRM and FTP details to support@nattyant.com ?

    We will check and update you.

  4. blackant member avatar

    Blackant Solutions Provider

    2 years ago

    Resolved the issue for @alantan.

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