by Blackant Solutions

To view an uploaded document in SuiteCRM, the user has to download the document from SuiteCRM to the local machine and then the user has to open the document using an application. If the application to view the document is not available, the user has to find and Install it. We ease this process by introducing – Preview Document for SuiteCRM

Includes a 30 day guarantee
Try it Now

#784 - Experiencing problems with your plugin

Closed Bug? created by Roland W. K. Verified Purchase 3 years ago

Hi,
I boughtyou plugin few days ago and just installed it. However, I'm not able to view documents.
At best I can see the plugin sign for document as a sub-panel.

Can you assist with this?

  1. blackant member avatar

    Blackant Solutions Provider

    3 years ago

    Hi Roland,

    Can you share the your CRM credentials to support@nattyant.com ?

    We will check and update you.

    Thanks,
    Natty Support

  2. blackant member avatar

    Blackant Solutions Provider

    3 years ago

    Issue resolved. Client used custom theme. Thats why it was not working.
    Modified code and make it work on that custom theme.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...