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#2040 - Many bug after installation, most annoyed bug: can not reply to comment by another user.

Open Bug? created by henry a year ago

just purchased the trial Social Collaboration Ninja in SuiteCRM Store.

But after installation, it can not work properly, I've had many bugs with it:

  • It can not work with Note
  • After submit comment, the new comment can not showed on page and need to refresh, email do not send.
  • Can not reply to a comment, click button but nothing happened

Do you still provide support for this product? The version I have download from SuiteCRM Store is from 2017. Do you have later version which can work with SuiteCRM 7.1.x???

Thank you?

  1. CRMNinjas member avatar

    CRM Ninjas Provider Affiliate

    a year ago

    Hi,

    We are looking into this. I will get back to you if we need more info.

    Thanks,
    Keerthana

  2. hiennh80 member avatar

    henry

    a year ago

    Hi Keerthana
    Any chance your team can fix this problem soon?

  3. CRMNinjas member avatar

    CRM Ninjas Provider Affiliate

    a year ago

    Hi,

    We are working on this. I will be able to give you an update by Tuesday or Wednesday.

    Thanks,
    Keerthana

  4. hiennh80 member avatar

    henry

    a year ago

    Thank you
    I am using the version SuiteCRM 7.11.14 and soon to update to latest version. Need this feature for our communication.

  5. CRMNinjas member avatar

    CRM Ninjas Provider Affiliate

    a year ago

    Hi,

    Thank you for the update. Could you please send me your login credentials to customerservice@service-push.com

    Thanks,
    Keerthana

  6. hiennh80 member avatar

    henry

    a year ago

    @Keerthana
    Already send the login to your email
    Re-purchased the module as well.
    Please help!
    Thanks

  7. hiennh80 member avatar

    henry

    a year ago

    No support for 2 weeks.
    Have the same problem as: "mfawzi Verified Purchase 7:30 am May 8th, 2018"
    It means that after 1 year, no improvement on this module.
    So disappointed!

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