by itsapiens

Dynamic Reports and Interactive Charts.
Powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.

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#2323 - Totals on PDF Report

Closed Bug? created by leon Verified Purchase 7 months ago

Please note that the totals are not included in any PDF reports that are sent via the scheduler.

  1. leon member avatar

    leon Verified Purchase

    7 months ago

    Can I get a response please

  2. itsapiens member avatar

    itsapiens Provider

    7 months ago

    Hello Leon.

    Thank you for your feedback, we will check this and work on the solution. We will contact you as soon as we have the solution!

    Best Regards,
    IT Sapiens Team

    • leon member avatar

      leon Verified Purchase

      7 months ago

      Any feedback yet?

    • itsapiens member avatar

      itsapiens Provider

      7 months ago

      Hello Leon,

      Sorry, but not yet, this is actually quite tricky issue, and before release we will need to follow full testing process, so this can take 1-2 weeks from now, We will inform you as soon as ready!

      Best Regards,
      IT Sapiens Team

    • leon member avatar

      leon Verified Purchase

      5 months ago

      So by when will get feedback? Surely getting totals on reports is a basic feature? You just renewed our subscription for this product but still no update?

    • itsapiens member avatar

      itsapiens Provider

      5 months ago

      Hello Leon,

      Apologies for taking so long still. Update should be ready tomorrow or the day after at the latest.

      We will let you know as soon as ready!

      Best Regards,
      IT Sapiens Team

    • itsapiens member avatar

      itsapiens Provider

      5 months ago

      Hello Leon,

      Latest version with the fix is now recently updated. You can install it from your profile and PDFs should have grand totals via e-mail.

      No need to unistall previous version, just please ensure your file permissions set to writable, max allowed upload file size at least 80 MB, backup, and then upload zip package via SuiteCRM Module loader please.

      Let us know if you have any more questions!

      Best Regards,
      IT Sapiens

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