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#2240 - Took a trail but not able to download fonts

Open Bug? created by deeksha.shetty 4 months ago

keeps on popping up to download the fonts when click on download it says "Font downloading failed. Please check module directory write permissions and try again.".. permissions are properly set at the directory level.

How do i fix this?

  1. itsapiens member avatar

    itsapiens Provider

    4 months ago

    Thank you for contacting us!

    Please check your e-mail (from Eva Narunovska), - we have sent you the instructions with update to fix this issue,

    Let us know, if you need any more help!

    Best Regards,
    IT Sapiens Team

  2. deeksha.shetty member avatar


    4 months ago

    Hi ..Thanks for the instructions..

    i have followed the same process .. but still i get popup to download the pdf fonts everytime as well as when I click on "Export as pdf" option at the report..
    I get the error "No PDF font files found, please download.".


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