by itsapiens

IT Sapiens Analytic Reporting Tool helps you producing effective reports with charts in a fast and easy way. It is a SuiteCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.

Free 30 day trial
Try it Now

#2336 - Problem with license activation

Open Bug? created by elabuelotanguero 2 months ago

I tried to activate the license but I got the error "The user does not have access to this add-on.". I copied the key from the suitecrm store so I don't know the reason of this error I tried several times but I couldn't activate the license.

  1. itsapiens member avatar

    itsapiens Provider

    2 months ago

    Thank you for contacting us! You should configure - which users have the access to theAnalytic Reporting Tool module under SuiteCRM admin panel.

    Please let us know, if you need more help with further steps.

    Best Regards,
    IT Sapiens Team

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating