by itsapiens

IT Sapiens Analytic Reporting Tool helps you producing effective reports with charts in a fast and easy way. It is a SuiteCRM BI plug-in with powerful reporting capabilities, ease of use, elegant design, and a quick and easy setup. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.

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#2026 - Activacion the license

Open Installation created by santiago 3 months ago

no type of license works, never validates. I have installed it 5 times and it is impossible, the license for a user always puts by default 31 and it is impossible to activate, the license for several users does not accept payments by paypal and on top of it does not validate or for a test, it is a pity to waste time with Vds It is better that you delete this program from the store DO NOT WORK and do not waste your time ..

  1. jason member avatar

    Jason

    3 months ago

    Hello,

    I wish you would have reached out to us at the store to help. Analytic Reporting Tool Pro requires covering a license for all users in your CRM. Unfortunately PayPal limits how much you can increase your user count by so jumping from 1 user to 31 is the issue here. Please start a new trial for 31 users and use that new key. No need to reinstall.

    I will cancel out your other trials for Analytic Reporting Tool to avoid any unwanted charges.

    Let me know if you have any questions.

    Thanks,
    Jason Eggers
    The SuiteCRM Store

    • jason member avatar

      Jason

      3 months ago

      I see you also have tried the Per Module User plan. This will work instead. Now that it is validated you will need to enable the 1 user license for whichever CRM user needs access to Analytic Reporting Tool from the license validation page. It will be underneath the license key entry form.

      Cheers,
      Jason

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