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• User Guide

  Documentation May 6th, 2021 @ 4:41 pm
  

  Hello,

  I would like to add the id of the parent request in each comment. My goal is to trigger an automatic action if a request has received feedback via the chat. For example: If I attach the social network module to the task module of suitecrm. I would like when an agent responds to the task via the social network the status of the task to change. For the status change I will use the triggers from suitecrm.

  Thanks you.

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