App portal for customers to have a place to access all their cases.
The module allows SuiteCRM users to: Add updates to Cases View a threaded log of all updates Retrieve email notifications when a contact adds an update to a Case enable users from a Contact widh a apps for smartphone or tablet -SuitePortalApp- (can be downloaded from Google Play or App Store) the app connects to the SuiteCRM instance. This allows SuiteCRM Contacts to:
- View a list of your Cases online.
- Create new Cases online,
- Reply to existing cases,
- View your case details including a threaded log of all updates
Other add-ons of interest
Glances - Integrate All Your Applications
Accomplish More Every Day. Spend your time on getting things done, not on finding information. Glances securely connects all of your apps and provides a simplified view of the data you need right when you need it, in real time.
CRMJetty - SuiteCRM Customer Portal in WordPress
Reduce Operational costs and improve customer satisfaction by giving access of advanced knowledge base and robust ticketing system to unlimited customers. Get your custom data-management flow configured with SuiteCRM customer portal for WordPress.
SuiteCRM CUSTOMER PORTAL
Customer Portal integrated with SuiteCRM for self-service with client based front-end portal and SuiteCRM at backend.
Engage customers to log and manage support cases, bugs on the web,
Publish your knowledge base articles from CRM to customer facing portal in FAQs for self service, enables your cust...