by Practics Business Solutions

SuitePortalApp provides your customers with an external mobile support portal for Android and iOS. Customers can create and manage cases directly from their mobile device.

Free 30 day trial
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Admin Guide

Enable / Disable contact so you can use SuitePortalApp

  • Access the contact module
  • Select contact (View mode)
  • Press Enable User Suite Portal App
    contact_view_mode.png
  • The system will send an email to the contact with the necessary information so that the contact can configure the App SuitePortalApp once installed

Attention

  • Check that your system sends emails correctly.
  • Check that the contact has correctly informed a 'Primary' email address
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