SuitePortalApp provides your customers with an external mobile support portal for Android and iOS. Customers can create and manage cases directly from their mobile device.
App portal for customers to have a place to access all their cases.
The module allows SuiteCRM users to: Add updates to Cases View a threaded log of all updates Retrieve email notifications when a contact adds an update to a Case enable users from a Contact widh a apps for smartphone or tablet -SuitePortalApp- (can be downloaded from Google Play or App Store) the app connects to the SuiteCRM instance. This allows SuiteCRM Contacts to:
- View a list of your Cases online.
- Create new Cases online,
- Reply to existing cases,
- View your case details including a threaded log of all updates
Other add-ons of interest
Analytic Reporting Tool Basic
Dynamic Reports and Interactive Charts.
Powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.
Fenix Rise Customer Portal
Fenix Rise is a robust support ticketing system with FAQs, estimates, invoices and billing portal for WordPress. This app integrates WP-Billing with SuiteCRM in a stand-alone WordPress support site.