by Fenix Net Solutions

Fenix Rise is a robust support ticketing system with FAQs, estimates, invoices and billing portal for WordPress. This app integrates WP-Billing with SuiteCRM in a stand-alone WordPress support site.

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  • Add-on Rating
    11:52 am June 19th, 2018 | share link

    FenixRise Customer Portal works really well for me. i have all my customer support interactions in one place, so communication is very easy and efficient which means more productive agents and satisfied customers.

    Works great on mobile devices but there is few minor UI bugs in the Invoice module which needs to be addressed ASAP.

    Overall I am happy with the product!

  • Add-on Rating
    11:32 am June 21st, 2018 | share link

    We did the setup very quickly, the tool is intuitive, and we didn't face any significant problem during the process. Our customers started using the portal right away to raise their requests, and we are pretty happy with the results. The team behind the tool are supportive and helped us during the setup process.

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